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You Are Here: Home » Aunty's Protandim » Recall on Protandim

Recall on Protandim

Aunty is a distributor of Protandim (see Aunty’s review).  This recall notice came into Aunty’s email.  I am posting it here because I might have given you a bottle to try in the last few months, and most likely, that bottle was one of the recalls since 6 out of 6 bottles on Aunty’s shelf were the affected ones.  Even Aunty Mimi had 2 out of 2!

Anywho, please let me know and Aunty will get replacements:

Dear Distributor:

We are informing you of a voluntary product recall involving select lots of Protandim® dietary supplements.  The specific lots subject to the recall are shown below.

Protandim® is packaged in a cylindrical blue bottle and contains thirty caplets per bottle.  The lot numbers are located on the left side of the product label when looking at the front of the label, directly above the RFID scan bar.

                                    Lot #                                       Expiration Date
                                    12-0258                                   07/02/2015
                                    12-0259                                   07/03/2015
                                    12-0292                                   07/09/2015
                                    12-0294                                   07/11/2015
                                    12-0295                                   07/12/2015
                                    12-0304                                   07/18/2015
                                    12-0306                                   08/16/2015
                                    12-0307                                   08/17/2015
                                    12-0373                                   08/21/2015
                                    12-0382                                   09/21/2015

We have initiated this action to alleviate concerns about the possible inclusion in the final product of small metal fragments that were discovered in certain batches of turmeric extract, an ingredient in Protandim® that was purchased from a third party supplier.  After consulting with medical experts, the Company believes that these materials pose no serious risk to consumers’ health.  Furthermore, the Company has not received any report of a health problem related to this issue.  However, if you experience any adverse medical event, please contact your physician.

We have implemented even more stringent measures, including several redundant measures, in our manufacturing process to catch contaminants in the future to ensure that your Protandim® remains safe.

We shipped the lots subject to this recall between July and November 2012.  Please examine your inventory of Protandim® immediately to determine if you have bottles of Protandim® on hand.  If you do, please cease use of the product and destroy them immediately.  If you have sold or given away any of the recalled product, please notify, immediately, the person who received the recalled product.  Your notification to your customers and others should include a copy of this letter.  Please keep track of who you notified, when you notified them, and how each was notified by you.

Once you have destroyed the product, please complete the online RECALL RESPONSE FORM as soon as possible. Once we receive the completed form, replacement product will be shipped to the address provided. LifeVantage’s number one priority is consumer safety.  If you have any questions, please call customer service at 866-912-9051.

This recall is being made with the knowledge of the FDA.  Thank you for your immediate and full cooperation.

Sincerely,

LifeVantage Corporation

K’den, hope this problem blows away and everyone is okay.  Aunty really loves what this product does for her health and will continue taking it forever.

Ooops, and then there were more….

Well, just recently, in February 2013, LifeVantage recalled more bottles as well as sample packs.  These are older than the first bunch, so they are probably already consumed.  However, if you do have old bottles that were not affected by the first recall notice, please check them again with this latest recall.  Apologies in advance from Aunty if you have to go through this recall process.

Here are the lot numbers and latest communication from the company:
Lot #                                        Expiration Date
27355501 (bottle)                    2015/08/02
27114001 (bottle)                    2015/07/09
27321001 (bottle)                    2015/07/09
12-0145 (bottle)                       2015/03/19
11-1220 (bottle)                       2015/02/22
11-1221 (bottle)                       2015/02/22
11-1224 (sample pack)            2015/02/22

Please examine your inventory of Protandim® to determine if you have bottles of Protandim® from these lots on hand.  If you do, please cease use of the product.  If you have given away any of the recalled product, please notify the person who received the recalled product.

After consulting with medical experts, we believe that these materials pose no serious risk to consumers’ health.  Furthermore, the Company has not received any report of a health problem related to this issue.

You previously indicated that you would like replacement product. If you would like replacement product for the expanded recall, please complete the online form located at: www.lifevantage.com/recall-form.  Once you have completed the form, please destroy the product.  The replacement product will be included in your next autoship order. If you have any questions or are unable to complete the online form, please call customer service at 866-912-9051. If you have received an email regarding this matter and have already responded to it, please disregard this letter.

Sincerely,
LifeVantage Corporation
Copyright © 2013 LifeVantage, All rights reserved.
Recall overlap

Our mailing address is:
LifeVantage
9815 South Monroe Street, Suite 100
South Jordan, Utah 84095

Really hope that is it for the recalls!

About The Author

Aunty is a new senior citizen and loving this phase of her life. Less responsibilities, less fear of being weird, able to do more of the things that I want to do! Older, yes, slower, yes, but life is even more wonderful in my golden years and I look forward to even goldener ones.

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